The new feature "Unattended Permission Prompt" has been released for the Desktop Tech Console. An interactive message can now be displayed to end users in the event of an incoming Unattended Access session. Use case: The end-user should be notified of any incoming Unattended Access session, and has the ability to accept or…
Let’s take a look at some of the highlights from 2025! Turn Conversations into Actionable Insights GoTo Connect’s enhanced reporting now turns calls and messages into clear, actionable insights for every team. Your conversations matter—and now your data delivers even greater value for you. Check it out here Scheduled-based…
Hello GoTo Webinar Community! If you haven’t checked out GoTo Webinar’s revamped platform, now’s the perfect time! The new GoTo Webinar offers a simpler, more modern design and powerful features designed to help you connect, engage, and succeed. Why is the new GoTo Webinar special? Flexible Joining Options: Attendees can…
After turning on hamachi, i created a network and a friend joined. But, I have a reconnection every 2-3 minutes. I have a Macos tahoe 26 operating system.
Client has 3 people answering the phones at the front counter… These people answer the phones, greet customers, set appointments, take money and are very busy. Currently being overrun with incoming calls… They are coming from a premise, square key system with only 3 lines where the 4th caller would have received a busy…
Need connection with Yealink WH67 Our entire teams is running this headset with GoTo Soft Phone. Unfortunately it does not work together. Headset controls do not work. And to stop incoming calls dialling right over the top of your existing call you have to have them turned off.
Reminder wird nach Kopieren eines alten Seminares nicht überschrieben mit dem neuen Titel
Description: Escriba, a licensed customer of LogMeIn Rescue, has identified a need to improve the experience of their own clients when requesting remote support sessions. Currently, when a customer initiates a new remote session, they have no visibility into their position in the support queue or the estimated time until…
The drop down options to force the system in open and closed mode would have an option for All Hours Closed (Until next scheduled open event) This would be nice so a system admin would only have to log into the admin portal 1 time. On Friday the office will closed early so the admin will log in and choose "All Hours Closed…
As the organizer of weekly group meetings via GoToMeeting, I do not have time to create polls during my meetings. However, it would be incredibly helpful if a feature were added that allows me to create and save a poll in advance of a meeting so I could easily retrieve it during the meeting.
I work on a helpdesk. My colleagues and I have a softphone on our laptops and our mobiles. We're often called away to attend an issue. We lock our PCs and leave. However, as I understand the presence detection, because the softphone is still running on the PC, incoming calls still ring. So my colleague's phone is ringing…
Problem Statement I use GoTo to receive calls from several different sources. Sometimes it's an internal call from my team, sometimes it's an after-hours support call, and sometimes it is a call to my direct business line. I would like to set a different ringtone for each of these different cases. One specific issue for me…
Staff is not able to receive calls from their headset when using the softphone. This limits their ability to perform tasks away from their monitor in order to accept or make a call. I understand security concerns are prohibiting this functionality. Are there any tools available to mitigate this issue and to allow call…
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Welcome to the GoTo Community The GoTo Community’s mission is to provide a place where members can ask and answer questions, share experiences, get updates, and share ideas on GoTo Products. Here you can learn from, support, and connect with knowledgeable GoTo staff and customers on all GoTo products. If you would like to…
Welcome to the GoTo Community! Our aim is to create a space where GoTo/Logmein customers can ask questions, share tips, exchange ideas, and get solutions to all GoTo products. We're dedicated to fostering a pleasant and collaborative environment, and we're glad you’re going to join us. The following represents how our…