A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Want to keep up with specific in-app or email updates in the community without getting notifications for everything? The platform includes several ways to follow the content and topics that matter most to you. Here’s how you can tailor your notifications. Follow Sections If there are certain sections of the community you…
We're excited to announce Open Chat for GoToWebinar, giving organizers the ability to enable attendee-to-everyone chat during webinars and breakout sessions. When turned on, participants can join the conversation in real time by sharing questions, ideas, reactions, and feedback with the full session audience. Note: This is…
GoTo Connect Admins, it's time to revisit your user groups. Or, if you've been putting them off altogether, it's time to finally create them. I know you have a lot on your plate. While I'd love to think GoTo Connect is the only thing demanding your attention, the reality is you're balancing countless projects, priorities,…
How you set up your Host Groups and User Groups on day one will either save you hundreds of hours — or haunt you for years. If you manage a handful of machines, you can probably get away with ad-hoc access assignments and a loose grouping strategy. But once you cross the 100-host threshold, everything changes. LogMeIn…
How Permissions Actually Work (and Why Additive Logic Matters) Before you configure a single permission, you need to understand how Central resolves them. This is one of the most misunderstood aspects of the platform. The Additive Permission Model A group member's effective permissions are the combination of their…
Summer is in full swing, and we’re back with another roundup of the latest updates to GoTo Meeting. These new features are designed to help you communicate more smoothly, stay connected with participants, and create a better meeting experience for everyone involved. Read below for more! View contact information. See and…
Cancel a Paid Account If you have a paid monthly or annual Hamachi account and would like to cancel before renewal, the fastest way to cancel is to call customer support directly. Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number and connect with an…
We tried out the SimuLive feature today with a webinar recording from a couple of weeks ago that included polls. Your website states: What to do next: Customize your event, including your registration and email preferences. Any polls and surveys run during the live session will automatically launch during the simulive…
Am trying to move a backup of a .pst of a laptop, before it gets wiped and reset. Have tried a bunch of times, and different ways. But the process on file manager keeps getting stuck at 99%. And then just stays there. I haven't received any security pop ups or any alerts to say it's being blocked. S o I'm not seeing why it…
Hi, We are heavily using keyboard shortcuts in our daily work and also during support sessions, but each time we use an Alt key combination the Alt key hangs as though it is always pressed down. Any way to avoid this? The only way we have found to un-press the Alt key is by either restart the session, mouse clicking the…
Hello GoTo Webinar Community! If you haven’t checked out GoTo Webinar’s revamped platform, now’s the perfect time! The new GoTo Webinar offers a simpler, more modern design and powerful features designed to help you connect, engage, and succeed. Why is the new GoTo Webinar special? Flexible Joining Options: Attendees can…
We repeatedly distribute links to knowledge base articles to our employees. However, these often do not work directly. Instead, users first have to sign in via the “Tickets” tab. After that, they can then either click the link again or go to the Knowledge Base and search for the article manually. In my view, it would be…
This discussion was created from comments split from: Simulive Polls do not launch.
Hi team! I would LOVE to have the ability to connect to grasshopper through an API (or even MCP) to export call recordings automatically so we can transcribe them and use them to not only train our team, but create a knowledge base based on questions without having to manually (ONE BY ONE) download them… shesh! Also, this…
Is there a way to have Terminal be an elevated user in either Powershell or Command Prompt? As it is now, it is near useless sicne you cannot self elevate a command prompt or powershell. This makes it rather difficult to do anything like changing a timezone or anything else requiring admin level permissions.
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Welcome to the GoTo Community The GoTo Community’s mission is to provide a place where members can ask and answer questions, share experiences, get updates, and share ideas on GoTo Products. Here you can learn from, support, and connect with knowledgeable GoTo staff and customers on all GoTo products. If you would like to…
Welcome to the GoTo Community! The GoTo Community is a place where GoTo/LogMeIn customers can ask questions, share tips, exchange ideas, and get solutions for all GoTo products. Our goal is to provide a helpful, respectful, and collaborative space for everyone. This guide explains how the community works and how you can…