A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Want to keep up with specific in-app or email updates in the community without getting notifications for everything? The platform includes several ways to follow the content and topics that matter most to you. Here’s how you can tailor your notifications. Follow Sections If there are certain sections of the community you…
We're excited to announce Open Chat for GoToWebinar, giving organizers the ability to enable attendee-to-everyone chat during webinars and breakout sessions. When turned on, participants can join the conversation in real time by sharing questions, ideas, reactions, and feedback with the full session audience. Note: This is…
GoTo Connect Admins, it's time to revisit your user groups. Or, if you've been putting them off altogether, it's time to finally create them. I know you have a lot on your plate. While I'd love to think GoTo Connect is the only thing demanding your attention, the reality is you're balancing countless projects, priorities,…
How you set up your Host Groups and User Groups on day one will either save you hundreds of hours — or haunt you for years. If you manage a handful of machines, you can probably get away with ad-hoc access assignments and a loose grouping strategy. But once you cross the 100-host threshold, everything changes. LogMeIn…
How Permissions Actually Work (and Why Additive Logic Matters) Before you configure a single permission, you need to understand how Central resolves them. This is one of the most misunderstood aspects of the platform. The Additive Permission Model A group member's effective permissions are the combination of their…
Summer is in full swing, and we’re back with another roundup of the latest updates to GoTo Meeting. These new features are designed to help you communicate more smoothly, stay connected with participants, and create a better meeting experience for everyone involved. Read below for more! View contact information. See and…
Hello GoTo Webinar Community! If you haven’t checked out GoTo Webinar’s revamped platform, now’s the perfect time! The new GoTo Webinar offers a simpler, more modern design and powerful features designed to help you connect, engage, and succeed. Why is the new GoTo Webinar special? Flexible Joining Options: Attendees can…
We use Ring Groups extensively as a Queue would allow users to login/out which is not what was needed. At least this was the understanding when our system was designed and setup. With this, we have no way of reporting on the call activity for each group for management. We worked with support and they were not able to find…
Since returning from a holiday my GTA dashboard keeps logging due to inactivity & I have to re-verify however I still have sessions open & I'm never inactive in the dashboard for more that 5 minutes. Has something changed or can you tell me how I can update the timeout period
Can you please add functionality to include chapters and transcript when creating a simulive event and publishing on your GoToStage channel as surely should be a standard accessibility request. I have spoken with support and found out that chapters and transcripts are only available currently if you create a simulive event…
It would be helpful to allow users to send contact cards directly through SMS, either from the end user’s mobile device or from within the application using the app’s messaging functionality. This would allow users to share contact information without having to use their personal phone number or personal messaging…
I'm going crazy. I have to uninstall August 2026 Updates on remote machines due to printer issues. So i created a script. Called it kbremove.ps1. So I create a job. I upload kbremove.ps1. In the powershell script field I enter Copy-Item kbremove.ps1 to C:\tech. What command do I put in after the Copy-Item to execute the…
Is there a way in which you can add the .ics file as an attachment to the email body that is sent out when someone signs up for the event? As having the calendar links is confusing for some users. Has anyone managed to do this please Kind regards Brian
Hello everyone, I had configured GoTo Resolve on Teams a month before going on vacation, and strangely, upon my return, I no longer had visibility of “My Tickets” from the GoTo Resolve application in Teams. I get a message indicating that I haven’t configured any service in GoTo Resolve, even though I have configured…
I recently installed a GoTo Connect for Automotive VoIP system at the dealership I work at. I misunderstood how the new system worked. We prefer that all calls be answered by a person rather than voicemail. Voicemail would be the last resort. In our dial plan incoming calls are answered by one of 2 receptionist ring…
We have received several requests from users asking for the possibility to change the playback speed of webinar recordings (1.25x, 1.5x, 2x, etc.). This is possible from the Dashboard. However, when we provide the link to the replay of one webinar to our colleagues, this functionality is no longer available. We would like…
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Welcome to the GoTo Community The GoTo Community’s mission is to provide a place where members can ask and answer questions, share experiences, get updates, and share ideas on GoTo Products. Here you can learn from, support, and connect with knowledgeable GoTo staff and customers on all GoTo products. If you would like to…
Welcome to the GoTo Community! The GoTo Community is a place where GoTo/LogMeIn customers can ask questions, share tips, exchange ideas, and get solutions for all GoTo products. Our goal is to provide a helpful, respectful, and collaborative space for everyone. This guide explains how the community works and how you can…