A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Want to keep up with specific in-app or email updates in the community without getting notifications for everything? The platform includes several ways to follow the content and topics that matter most to you. Here’s how you can tailor your notifications. Follow Sections If there are certain sections of the community you…
We're excited to announce Open Chat for GoToWebinar, giving organizers the ability to enable attendee-to-everyone chat during webinars and breakout sessions. When turned on, participants can join the conversation in real time by sharing questions, ideas, reactions, and feedback with the full session audience. Note: This is…
It's my pleasure to introduce you to the latest version of the Rescue Desktop Technician Console (DTC) for Windows: 7.55.4174 While you already know the DTC well, this version brings together security enhancements, workflow improvements, and access to the latest Rescue capabilities, helping your technicians work more…
Hello, every user has a personal meeting room, and that link can be shared with others. Is it possible to receive a notification—for example, via email—when someone joins the meeting room using that link? Thanks.
We need to enable notifications for Team Chat threads. Our dealership used multiple Team threads when we had RingCentral in multiple departments. It was vital to our Sales and service teams. With GoTo, our Team Chats do not notify the end user, and you are not able to tag co-workers in the chats as well. This is a major…
Recently we've been alerted to a survey pushed out by GoTo (not a survey we would initiate in the Engage Employee's section of setting up the webinar). We would like to disable this feature from our license. We feel it is confusing to our participants when we want to initiate our own survey.
One of my biggest frustrations with cloud business phone systems is that when a call comes through on the mobile app, you can't see who else is available to answer it. On a traditional desk phone, you can see which colleagues are on calls, available or busy. This is particularly useful when you're second or third in line…
On long duration meetings, can we have a warning before the phone call kicks everyone out and requires a call back in? Maybe a 5 or 10 minute time notification. Moderator edit: title for clarity
GoTo Connect allows different hold-music playlists to be assigned to individual phone numbers, lines, ring groups and call queues. However, after an incoming call is answered and placed on Hold or Call Park, the caller hears the system-wide hold music rather than the playlist assigned to the number they called. This is a…
Hi there! I was training some spanish speakers on GoToWebinar when I noticed a translation error in the Q and A panel. The "set priority" float over tool tip shows up in Japanese. It's the only one that does that; the other surrounding buttons are translated into spanish, as expected. The funny part is that there is no…
Good morning! A User I have has had this ongoing issue with their keyboard. It works on their personal desktop but when they're in GTMPC it doesn't allow them to type. According to the User, it happened before but it's happening more and more. They even replaced their keyboard.
Gracias de antemano. No logro contactar al equipo de Soporte de goto.com para eliminar mi suscripción de hamachi. En el panel de administación de goto.com tampoco encuentro un botón para eliminar la suscripción. He creado un caso a través del formulario de soporte pero solo me brinda telefonos de USA que nadie contesta o…
Ich möchte während der Viko die Möglichkeit unterbinden, einen Screeenshot zu machen, wenn ich eine urheberrechtlich geschützte Buchseite oder Zeitschrift per Bildschirm teilse. Der Support sagt, das geht nicht. Das müsste sich doch einfach programmieren lassen.
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Welcome to the GoTo Community The GoTo Community’s mission is to provide a place where members can ask and answer questions, share experiences, get updates, and share ideas on GoTo Products. Here you can learn from, support, and connect with knowledgeable GoTo staff and customers on all GoTo products. If you would like to…
Welcome to the GoTo Community! The GoTo Community is a place where GoTo/LogMeIn customers can ask questions, share tips, exchange ideas, and get solutions for all GoTo products. Our goal is to provide a helpful, respectful, and collaborative space for everyone. This guide explains how the community works and how you can…