Audio cue for when a customer ends a call or gets disconnected

With GoTo Connect, there is an audible audio cue when I click the end call button, but when a customer ends the call or disconnects the call, it does not play any sound. I would think it would be more important to have the sound play when the customer ends or disconnects prematurely versus only having it make a sound for when I am ending a call.

Thanks, that is all!

Find more posts tagged with

Surveys

Voice Features

Comments

KateG

Hi @emcbride-dore Welcome to the GoTo Community,

This is currently a known issue so I moved it over to the discussion section. It should be fixed in the upcoming weeks. We will let the community know when the fix is live.

Thanks

emcbride-dore

Cue* not que... 🙂

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Best Of

Join the conversation!

If you found this discussion useful, why not register/sign-in? It only takes a minute to share your feedback, ask a question, or vote for a new feature!