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Problem Description: How can I specify the device ID on the API call to be the MobileApp? API Method: https://api.goto.com/voice-admin/v1/call-queues/{callQueueId}/users I'm attempting to automate the login process for my on-call team who uses the Goto Connect MobileApp. We have queues and it seems that the API call to log…
Hi team, I’m currently using the PATCH /presence/v1/user-presence endpoint to set presence fields for users. However, in GoTo Connect with Contact Center, it’s possible to create custom presence statuses (for example, “At Lunch”, “Back Soon”, “Training”, etc.). I couldn’t find any API documentation describing how to: List…
Hi there, We as Harmonizer, a generic integration platform, support GoTo products like Webinar. For a specific customer case we automate the creation of webinars between a CRM/ERP system an GTW. Most of the events are regular webinars, but for a new serie they are using the breakout option. There are two issues that we…
I am integrating with my client's GoTo account. I don't want to directly make changes in their GoTo account until I am sure what I am doing. Is there a way I can create a Sandbox account for testing purpose?
We have a lot recources in our Trainings like PDF´s and so on, so we created "Template" Trainings, till now we just logged in and used the "create similar..." (/training/copy.tmpl?training=...) But now we want to automate this Step for our Staff, so that when they create a new Training Campaign in our Salesforce, the…
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