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I recently installed a GoTo Connect for Automotive VoIP system at the dealership I work at. I misunderstood how the new system worked. We prefer that all calls be answered by a person rather than voicemail. Voicemail would be the last resort. In our dial plan incoming calls are answered by one of 2 receptionist ring…
Currently we have a number of ring groups set up as part of different call queues. Internally we want to be able to transfer phone calls to one of these ring groups but they don't show up as contacts within the goto app. It only shows users as contacts, is there a way to get the ring groups to also show as contacts.
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