The most recent content from our members.
When patches are applied to a computer and automatic reboot is not enabled, Resolve should push a notification to the user informing them that their computer needs to be restarted to finish applying the updates.
Pretty self explanatory. If a device is added that isn't in a tenant or group it throws an alert to the super admin or any other emails specified.
It's nearly impossible to tell which session is active. The session currently in use should be highlighted in purple or another distinct color.
It would be great to see device tags under device name when searching in device lists
Hi, it would be very useful if a scheduled update action or something else was also visible from the device dashboard, maybe with a small red dot see screenshot, regards
Is there a way to get a slider bar for the left side where the dashboard and other tabs are? While using a laptop without a mouse there is no way to scroll up and down if you are connected to multiple pc's. I struggle with this every time I try to work on multiple pc's. Thans
The Custom Fields are great, but it would really be helpful for the End User to be able to see and input information into custom fields as well. Being able to set which field is required would be a great addition to that as well. An example would be that in our school district, we have multiple sites and have teachers…
“We need to make sure when you are done with the machine you are connected to that you End Session. If the session is not ended, then your account will stay connected, and the status will in "In Session" and no one else will be able to connect without your permission. It will stay in the status for about 20-30 minutes…
The filter section in the helpdesk is very thorough, but what would be useful are some quick buttons to filter for My Open Calls, All Open Calls, Overdue Calls etc
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