The most recent content from our members.
It would be great to see device tags under device name when searching in device lists
It would be great to have a dedicated account or way of accessing the dashboard only without access to all other GoTo Resolve admin functions. E.g. showing the dashboard on monitoring screens. It would also be nice to be able to add/remove widgets to the dashboard to make it more relevant to your own needs.
Hi, It would be nice to be able to customized the welcome email of a new ticket. Be able to edit with our company logo and our own welcome text.
I tried the Intune integration and wanted to import some devices, but I get the following error message: I'm not sure where I need to create the group, or whether I need to create it at all, or if it's a bug.
Good morning, I’ve noticed that our devices currently have three different agent versions installed: 1.25.0.856 1.26.0.1704 1.26.1.2050 (which appeared about two days ago) The rollout of version 1.26.0.1704 seems to have started around 10 days ago, but it appears to have stalled and has not been applied to all PCs.…
Hi, it would be very useful if a scheduled update action or something else was also visible from the device dashboard, maybe with a small red dot see screenshot, regards
Is there a way to get a slider bar for the left side where the dashboard and other tabs are? While using a laptop without a mouse there is no way to scroll up and down if you are connected to multiple pc's. I struggle with this every time I try to work on multiple pc's. Thans
The Custom Fields are great, but it would really be helpful for the End User to be able to see and input information into custom fields as well. Being able to set which field is required would be a great addition to that as well. An example would be that in our school district, we have multiple sites and have teachers…
“We need to make sure when you are done with the machine you are connected to that you End Session. If the session is not ended, then your account will stay connected, and the status will in "In Session" and no one else will be able to connect without your permission. It will stay in the status for about 20-30 minutes…
The filter section in the helpdesk is very thorough, but what would be useful are some quick buttons to filter for My Open Calls, All Open Calls, Overdue Calls etc
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