I am getting the message "Your computer is offline. Sorry, LogMeIn requires and internet connection" when I try to use logmein client.
It was working OK earlier this morning but when I went to use it at 11:00 BST I couldn't connect to any PCs. I tried restarting logmein client and now get the message that I am offline. Restating the PC doesn't help.
Check for updates in logmein client tells me I am using the latest version.
I am on windows 7 professional using the windows firewall, but nothing has changed on my PC or network since this morning and when it went wrong. I tried disabling the windows firewall but that makes no difference.
2015-08-28 12:04:04.757 - Info - LogMeInIgnition:3524 - Test Proxy - - HTTP send request failed. Error message: [A connection with the server could not be established (12029)]
2015-08-28 12:04:04.757 - Info - LogMeInIgnition:3524 - Test Proxy - - LoadURL failed. Error message: A connection with the server could not be established (12029)
I get these messages in the log file.
I can still connect OK using internet explorer.
edit:
I just checked where logmein client is trying to connect to and the IP address is 69.25.20.196 port 443. I am unable to connect to this host with a web browser or ping it so it looks like logmein is down again.
traceroute to 69.25.20.196 (69.25.20.196), 30 hops max, 60 byte packets
1 my router (xxx.xxx.xxx.xxx) 0.372 ms 0.351 ms 0.339 ms
2 losubs.subs.dsl4.th-lon.zen.net.uk (62.3.84.19) 15.758 ms 15.639 ms 16.394 ms
3 ae1-119.cr2.th-lon.zen.net.uk (62.3.84.209) 15.664 ms 15.634 ms 15.641 ms
4 blackhole.prolexic.com (195.66.224.31) 17.238 ms 17.229 ms 17.342 ms
5 unknown.prolexic.com (72.52.60.200) 16.901 ms 17.131 ms 17.078 ms
6 unknown.prolexic.com (72.52.60.205) 18.423 ms 19.172 ms 19.138 ms
7 * * *
8 unknown.prolexic.com (209.200.146.206) 90.704 ms 90.703 ms 90.665 ms
9 * * *
... 21 more failed hops
