A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Want to keep up with specific in-app or email updates in the community without getting notifications for everything? The platform includes several ways to follow the content and topics that matter most to you. Here’s how you can tailor your notifications. Follow Sections If there are certain sections of the community you…
When I wrote Built for Your Workflows: A Guide to AI in LogMeIn Resolve, my goal was to introduce some of the AI capabilities available in Resolve and show how they fit into the work IT teams are already doing every day. If you've had a chance to try one of those features since then, you've probably already started to see…
We've heard you missed Clean Screen, and we're happy to report it's returned. When you share your screen, your desktop usually comes along with it: icons, wallpaper, and any personal files sitting on it. With Clean Screen Sharing, none of that reaches your attendees. They see a solid color background with only your open…
Hi LogMeIn Resolve Community, Two updates are out. Virtual Technician now works in Instant Remote Support sessions, so you can automate fixes on unmanaged Windows devices. AI Patch Management also gets Pre-Deployment Insights and Patch Failure Insights, which help you decide what to deploy and understand what went wrong…
I've been in contact with GoTo support for several weeks now for their Grasshopper app, and they keep telling me to leave feedback on this community page, which basically feels like shouting into the wind, but here we go: PROBLEMS WITH THE APP In the new (really dumb) Conversations tab: I now get notifications for outgoing…
So, is there any way to disable the pop-up when you get a phone call using the GoTo MS Teams App + Plug-In? If you are working on a project receiving a phone call shouldn't take over your desktop and interrupt you while you are typing away….
I ended the webinar. However, instead of being redirected to the recordings page, an installation process began in a window labeled "GOTO" (a 7z archive was being unpacked). Meanwhile, the webinar status remains "IN PROGRESS." What kind of issues are you having over there again?????????
Has anyone found the best way to stop bot calls from coming through? If so, how did you do it? Thanks.
Cancel a Paid Account If you have a paid monthly or annual Hamachi account and would like to cancel before renewal, the fastest way to cancel is to https://community.goto.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fsupport.goto.com%2Fcontact directly. Depending on your country or region, we offer different phone…
After a webinar has taken place, we export the attendance data into our CRM via an API. Currently, the attendance rate cannot be exported via the API; however, this is an important indicator for identifying a lead. The most suitable solution would be the endpoint /v2/organizers/Organizer Key/webinars/Webinar Key/attendees,…
This morning I received an offer to: "Turn your webinar into a month of marketing. Impress your network on LinkedIn. Get views on YouTube with an AI-Enhanced Webinar. Rack up TikTok views with a short explainer. Grow your email list with a handout slide deck. Our AI builds it all from the webinar you already gave." This…
i updated to newest versoin of GO TO app for windows and the pop up dialer no longer opens and i can't make calls or receive calls. i can use it in chrome browser but i don't like to use the web based version. I prefer the desktop app. also, in the web version i see Capabilities option of "VOICE" but i no longer see it as…
How can I edit the last name of a co-organizer, or remove a co-organizer who participated in previous webinars?
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Welcome to the GoTo Community The GoTo Community’s mission is to provide a place where members can ask and answer questions, share experiences, get updates, and share ideas on GoTo Products. Here you can learn from, support, and connect with knowledgeable GoTo staff and customers on all GoTo products. If you would like to…
Welcome to the GoTo Community! The GoTo Community is a place where GoTo/LogMeIn customers can ask questions, share tips, exchange ideas, and get solutions for all GoTo products. Our goal is to provide a helpful, respectful, and collaborative space for everyone. This guide explains how the community works and how you can…