A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Want to keep up with specific in-app or email updates in the community without getting notifications for everything? The platform includes several ways to follow the content and topics that matter most to you. Here’s how you can tailor your notifications. Follow Sections If there are certain sections of the community you…
When I wrote Built for Your Workflows: A Guide to AI in LogMeIn Resolve, my goal was to introduce some of the AI capabilities available in Resolve and show how they fit into the work IT teams are already doing every day. If you've had a chance to try one of those features since then, you've probably already started to see…
We've heard you missed Clean Screen, and we're happy to report it's returned. When you share your screen, your desktop usually comes along with it: icons, wallpaper, and any personal files sitting on it. With Clean Screen Sharing, none of that reaches your attendees. They see a solid color background with only your open…
When establishing remote sessions using the LogMeIn Rescue Web Technician Console, pressing a modifier key on your local system causes a Sticky Keys dialogue to appear. I have attached a screenshot of this. I would like to be able to work in the Web Technician console without Sticky Keys. In the Desktop Technician console,…
I would like to raise an accessibility concern regarding GoTo's technical support ticket submission process. I am run the help desk for an organization that uses GoTo Connect. On approximately five occasions, I have attempted to submit technical support tickets through GoTo's online support portal. Each time, I have…
In the old version, I used to be able to do a "clean" screenshare, which would remove the windows bar from the bottom of the screen and the tabs from the top of the browser. It's very odd to me that they would make the decision to remove that feature in the new version. Our company has a browser-based product, so when I am…
We always shared our Windows/Screen using the "clean screen" option and this is not possible with the new software. Our events are always recorded and I don't like having the date, time, open tabs, open apps and other taskbar items visible to attendees. We pre-record many of our webinars, so it is very important to us that…
We have a device that has several patches stuck "In Progress" for days. Finally had the courage to restart it today but they are still there. Windows Update Service is blocked by our patching policy.
Hi can you please confirm if GoTo is affected by the latest security vulnerabilities ?
Hello GoTo Webinar Community! If you haven’t checked out GoTo Webinar’s revamped platform, now’s the perfect time! The new GoTo Webinar offers a simpler, more modern design and powerful features designed to help you connect, engage, and succeed. Why is the new GoTo Webinar special? Flexible Joining Options: Attendees can…
It looks like you're new here. Sign in or register to get started.
Most remote access breaches don’t start with a sophisticated attack. They start with a misconfigured tool, over-permissioned sessions, or an access point no one is watching. And AI models are making exploits easier, with 1 in 4 data breaches enabled by AI in the last year alone. Join us for a live panel during…
Welcome to the GoTo Community The GoTo Community’s mission is to provide a place where members can ask and answer questions, share experiences, get updates, and share ideas on GoTo Products. Here you can learn from, support, and connect with knowledgeable GoTo staff and customers on all GoTo products. If you would like to…
Welcome to the GoTo Community! The GoTo Community is a place where GoTo/LogMeIn customers can ask questions, share tips, exchange ideas, and get solutions for all GoTo products. Our goal is to provide a helpful, respectful, and collaborative space for everyone. This guide explains how the community works and how you can…