A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Want to keep up with specific in-app or email updates in the community without getting notifications for everything? The platform includes several ways to follow the content and topics that matter most to you. Here’s how you can tailor your notifications. Follow Sections If there are certain sections of the community you…
We're excited to announce Open Chat for GoToWebinar, giving organizers the ability to enable attendee-to-everyone chat during webinars and breakout sessions. When turned on, participants can join the conversation in real time by sharing questions, ideas, reactions, and feedback with the full session audience. Note: This is…
GoTo Connect Admins, it's time to revisit your user groups. Or, if you've been putting them off altogether, it's time to finally create them. I know you have a lot on your plate. While I'd love to think GoTo Connect is the only thing demanding your attention, the reality is you're balancing countless projects, priorities,…
I have been trying for some time now to verify my brand and register my number for SMS capabilities. I go through the whole form, include my business EIN and all that is required, accept terms and click submit (in anticipation to be taken to a payment page for the $4.50 fee) and it just resets back to the original page…
Include the voicemail box name in addition to the 4-digit extension for voicemail email notifications. For voicemail email notifications (both user and shared voicemail), the notification currently displays only the voicemail box's 4-digit extension. It would be much more helpful if the notification also display the…
We use Ring Groups extensively as a Queue would allow users to login/out which is not what was needed. At least this was the understanding when our system was designed and setup. With this, we have no way of reporting on the call activity for each group for management. We worked with support and they were not able to find…
Hi, Clarrification on how uploaded videos (Video Library) behave if an organizer disconnects unexpectedly during a live webinar. Could you please confirm the behavior in the following scenarios? Scenario 1: Two Organizers Organizer 1 starts playing a video uploaded to the GoToWebinar Video Library. Organizer 1 loses…
Cancel a Paid Account If you have a paid monthly or annual Hamachi account and would like to cancel before renewal, the fastest way to cancel is to call customer support directly. Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number and connect with an…
How you set up your Host Groups and User Groups on day one will either save you hundreds of hours — or haunt you for years. If you manage a handful of machines, you can probably get away with ad-hoc access assignments and a loose grouping strategy. But once you cross the 100-host threshold, everything changes. LogMeIn…
It would great if the GoTo mobile app could automatically rise to the top of screen on an incoming call. Even better if it could come through a locked screen. Thanks, Mike
End users need the ability to bulk delete multiple/all voicemails. Deleting voicemails one by one is a waste of time.
We NEED to have the Verified tag added to the selectable fields so we can route calls who have not been STIR/SHAKEN"Verified". This will be a good spam filter. One that many other carriers already offer.
We have discovered that all users with unattended access enabled in GoToAssist are able to access unattended computers outside of their assigned device group if the device in question has not been added to a device group yet. From discussions with support, it doesn't appear we can change that behavior (unfortunate,…
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Welcome to the GoTo Community The GoTo Community’s mission is to provide a place where members can ask and answer questions, share experiences, get updates, and share ideas on GoTo Products. Here you can learn from, support, and connect with knowledgeable GoTo staff and customers on all GoTo products. If you would like to…
Welcome to the GoTo Community! The GoTo Community is a place where GoTo/LogMeIn customers can ask questions, share tips, exchange ideas, and get solutions for all GoTo products. Our goal is to provide a helpful, respectful, and collaborative space for everyone. This guide explains how the community works and how you can…