Hello GoTo Webinar Community! If you haven’t checked out GoTo Webinar’s revamped platform, now’s the perfect time! The new GoTo Webinar offers a simpler, more modern design and powerful features designed to help you connect, engage, and succeed. Why is the new GoTo Webinar special? Flexible Joining Options: Attendees can…
Hey everyone 👋 On May 19, join us virtually for GoFurther 2026. And starting today, here's how to enter the GoFurther Sweepstakes! 🏝️✨ HOW TO ENTER ✅ All entrants must register for GoFurther: https://lnkd.in/g7iwe38S ✅ Repost our LinkedIn post, for a chance to win a $500 travel gift card. ✅ Repost our LinkedIn post AND…
Hi, I'm Laurel from the Digital Success team at GoTo. One of the things I genuinely love about this community is that you tell us exactly what you need, and today, I get to share that we were listening. Two of the most requested device management improvements are now live in GoTo Admin, and both came directly from your…
Hi, I am happy to share that we have a new Attendee Quick Start video for your webinar attendees. Our fantastic video creator Jed used included chapters so you can watch and share the content relevant to you. 00:00 Introduction 00:12 Registering for a GoTo Webinar session 00:44 Email confirmation for GoTo Webinar session…
Hi, I'm Laurel from the Digital Success team at GoTo. If you work in or support a healthcare organization, this one is for you. GoTo Connect is now integrated with leading Electronic Health Record and practice management systems, bringing your patient communication and clinical workflows together in one place. The…
Cancel a Paid Account If you have a paid monthly or annual Hamachi account and would like to cancel before renewal, the fastest way to cancel is to call customer support directly. Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number and connect with an…
We sadly might be canceling our Grasshopper account after 7 or so years due to Grasshopper being a bit behind on some features that other competitors have. The main one that would probably keep us as clients and would be a HUGE help for us (and I'm guessing all other clients as well) is a "saved replies" option for text…
When setting up recurring sessions that occur weekly is there a way to add materials for all the sessions? If not is this something that could be added. Our sessions are scheduled six months at a time and use the same guides it should would be nice to load the guides at creation of the sessions.
Repro steps: Open Admin console in Chrome Navigate to Phone System → Schedules Create new schedule In visual editor, create new schedule starting at 6 PM Monday. Drag and expand the newly created schedule block through Tuesday at 6 AM. The schedule is saved. Click on the schedule block or click Edit schedule button.…
Whenever a user is submitting a ticket and tries to send the path of a file/folder location, the backslashes are removed from the path. Z:\Folder\subfolder\file.docx Will show up in the ticket as Z:Foldersubfolderfile.docx I assume the text of the ticket is being escaped. It is frustrating when the paths are long and I…
Is anyone else have problems on the mobile app with voicemails? I receive voicemail but when I click to listen the whole screen freezes. I can't even click on the call tab to switch back. I have tried uninstalling and reinstalling, turn phone off and back on. I am using an iPhone 16. moderator edit: title for clarity
I am a corporate customer in Japan. Our contract owner has already left the company. We have three paid Hamachi / GoTo subscriptions: – Hamachi Network Premium (multiple licenses) – Pro For Individuals Billing frequency: annual Our invoices show the following details: – Customer number: xxxxxxxx – Account key: xxxxxxxxxxxx…
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Hello, none of my colleagues that join via the iOS app can use their rear camera. If you hit the camera button and switch camera, it appears in the preview, but once you start broadcasting it flips back to the front camera. Is this a known problem? Happens on multiple devices, at least one of which is on the newest iOS…
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As AI gets smarter, your advantage comes from how strategically your people work with it. Join IT and business communications leaders as we explore how practical, deliberate human-AI collaboration can become your biggest competitive edge and a powerful engine for growth. Gain insights from thought leaders and industry…
Welcome to the GoTo Community The GoTo Community’s mission is to provide a place where members can ask and answer questions, share experiences, get updates, and share ideas on GoTo Products. Here you can learn from, support, and connect with knowledgeable GoTo staff and customers on all GoTo products. If you would like to…
Welcome to the GoTo Community! Our aim is to create a space where GoTo/Logmein customers can ask questions, share tips, exchange ideas, and get solutions to all GoTo products. We're dedicated to fostering a pleasant and collaborative environment, and we're glad you’re going to join us. The following represents how our…