product ended prematurely during Logmein Pro install

johnleonard

Windoes 7 sp1 x64

I am not able to install the product.

Please advise.

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landfall

Here's what worked for me...

Download the logmein installer msi. From where you downloaded the file, right click the file and select uninstall. Strange, because it never installed in the first place. In fact, you'll get a message like "Can't perform this action because it's not installed." Now, launch the installer as normal and it should work.

M_LMI

Hello @johnleonard,

Thank you for posting. Is this happening when you try to install using the Add Computer button in your account? If so, we advise that you try a manual installation of the host software. You can find instructions here:

Manual Install

Thanks!

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