LogMeIn Client for Mac locks up or disconnects other sessions when log off or switch user on Windows

Does anyone else have a problem where LogMeIn Client for Mac when you're connected to multiple LogMeIn Windows sessions, if you log off or restart one of the remote computers it will cause LogMeIn Client to beachball and sometimes disconnect your other sessions and even worse, sometimes LogMeIn Client will just crash.

It happens to everyone in my office, so I am assuming it's a widespread issue. What's troubling is that it has been happening for years, maybe LogMeIn support is not aware of the issue?

I'm on Version 4.1.6068 (PlugIn: 1.0.1050).

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ShammamCS

Still an issue with Version 4.1.6349 (PlugIn: 1.0.1056). Would really like this particular issue fixed. Especailly since I have to sometimes connect to a handufl of machines all at the same time and log each one of them off and on as a different user. This takes forever because it beachballs LogMeIn Client and then disconnects you from the session. All the while you cannot access the other LogMeIn sessions, and to get back to the other session, you have to reconnect.

Sarat

I had that problem also.

I ended up uninstalling the software from the host and remote computers then re-downloading it. Then check your preferences to ensure the little buttons that say wake up when alseep (or something like that)is checked.

RickDill

Was there any resolution to this? I have a similar problem with a mac. When my Macbook pro goes to sleep, it shuts down the logmein client and won't allow me to reconnect. The host screen shows disconnected yet the remote still shows a user connected yet won't let me connect... just gets stuck at the verifying step.

Dylan_M

Hello,

I am not sure what is causing this error. Can you message me your LogMeIn ID? We can troubleshoot this to hopefully get to the bottom of it.

Thank you!

Dylan

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