My connection has started dropping randomly. I am trying to narrow it down. I am hopping to eliminate logmein from the problem.
I only use one host. OS High Sierra, Version 10.13.6. LMI Version 4.1.7664 (no updates available).
I my case the OS version is Catalina.The version of Logmein Host is 4.1.0.11887
The last update 2021-03-29
Hey folks,
Is this only affecting some Mac OS hosts for you?
If so, can you please confirm both the OS version and LMI host software version set up there?
I already had LogMeIn enabled in Security and Privacy, and our firewall isn't even on. So I don't think that's what's causing my issues...
I have five Imacs using the logmein, but only one is disconnecting and started yesterday from 04/12.Disconnection between 15-20 minutes after the start of the session.I did the configuration as in the documentation, enable the app in "System preferences> Security and privacy"
At the company's firewall I released the range of ips as requested in the documentation
https://support.logmeininc.com/lastpass/help/whitelisting-and-firewall-configuration-for-logmein-products
In the ips range part
LogMeIn server / Data Center IP addresses for use in firewall configurations
I had to install the teamviewer as a paleative until I saw what is happening with the logmein
Not as often as you, but I've been experiencing the same problem for a while, with the caveat that once it drops, it doesn't come back. The only "solution" I've found (and support's only recommendation) has been to uninstall/reinstall LogMeIn on the computer I'm remotely connected to – which requires a second remote login application to be already set up...
Hi Mark,
Have you already tried switching networks completely to rule out any local latency?
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