Cannot Connect Through Browser

MatthewT

Hi,

 

I started using LogMeIn Pro the other day.

 

I was accessing my home computer from work with no issues through Firefox on Wednesday, and also had no problem with LogMeIn Ignition. However, Chrome was giving me the error "The app is currently unreachable."

 

As of yesterday (Thursday 13th March) I have not been able to access my home computer through any browser. I've tried IE, FF and Chrome to no avail, getting "Page cannot be displayed" errors in FF and IE.

 

I can still use LogMeIn Ignition with no problem however, leading me to believe that the plugins may be the issue, and not the connection.

 

My work machine is Win8 64-bit, and my home machine is Win7 64-bit.

 

Can anyone assist me in this matter?

KStallcop

I am having almost the identical problem trying to access my Win7 Pro x64 work desktop from a Win8 Home x64 home laptop -- initially, the connection worked in Firefox but not Chrome, but only once. After the first successful login into the work machine on Firefox, I started getting "The connection was reset" messages on Firefox, IE and Chrome. 

 

Uninstalling the antivirus I was using on the laptop (Norton 360) had no effect on the problem, and I'm still able to connect to the work machine through Ignition on an Android phone and from another Win7 desktop in Firefox using both the Java plugin and the Firefox plugin. The problem seems to be cross-browser on the Win8 machine, but specific to that device.

 

If anyone has any suggestions, they would be highly appreciated. I'm wondering if this might be related to some hidden security setting in Win8 that's blocking the connection after the first time it's detected.