The most recent content from our members.
It would be helpful if On-Demand webinars were organized under their own tab, similar to the existing Upcoming Events and Past Events tabs. I’m not sure how many clients currently use On-Demand webinars, but separating them would make the dashboard much easier to navigate. Right now, you have to scroll through multiple…
We’ve used GoTo Connect for years on Windows 11 Pro. Lately, when I type a name/extension and click ‘Dial,’ the app “disappears”. The app minimizes / moves to another monitor and behind all other programs / windows I have open making it difficult to locate. The GOTO app is version 4.18.0 and says up to date. A few others…
I'm a new member here, so I'm a bit uncertain how to do things. Other "Community" forums that I've used have an option to send an email when someone responds to a question that I've posted. Is that an option here? I don't mean to imply that I've waited to long for an answer. Not at all. It's only been a day or two. Thanks…
Good morning, is it possible to link the creation of these folders Waapi-random number (hundreds and very large) inside the %temp% path in Windows to GoTo Resolve?" Thank you Cris
Present the ability to import all of your webinars into Outlook calendar, in a non-manual process whereby downloading each .ics and opening, and adding is the only way. If the webinar is already created in event list, there should be a seamless/batch method of having it display on Outlook via the GoTo add-in. moderator…
Is there a preferred method for either reinstalling or repairing the resolve client? I see there is no way to do a repair of the installation via Windows Settings - Installed Apps, but I also just recently installed over an existing install on another machine and it duplicated it in the database, so I had to do cleanup for…
I am trying to set up MS Teams integration and am most of the way there. I have setup both the IT-Help team for end users and an IT-Triage team for our IT folks; however, while we are able to create and comment on tickets, we have no way to close them out (from teams). When I open the GoTo Resolve bot from teams and click…
Hi guys, We use the Helpdesk feature, but recently tickets can only be created via email. When trying to log in to the "helpdesk.me" site, the following message appears: We synchronize users with Microsoft 365 and also use it for login.
Running into issues with ZT and remote execution of some daily scripts on all of the workstations. I receive an "Invalid Signature Key" error, and the script fails to run. It is one of the pre-made scripts in the script library. Now if I run it manually, it runs just fine, but on a schedule, it just fails. Ideas?
I tried the Intune integration and wanted to import some devices, but I get the following error message: I'm not sure where I need to create the group, or whether I need to create it at all, or if it's a bug.
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