The most recent content from our members.
We have had the following set in LogMeIn Central for years and it has worked until the recent change in the login procedure: Users > Login Policy > Don't save credentials for auto-login. Since the new login process where LogMeIn takes you to a GoTo window to enter your password, this is no longer effective. The GoTo window…
Hello, I was wondering if there’s a way to amend the auto‑response when a user raises a change request. For example, when a change is requested, could the auto‑reply send back a form (e.g. a MS Form) with mandatory fields to ensure we receive all the information needed? Alternatively, is there a feature to create different…
Allow administrators to initiate the chat function before remote controlling an endpoint.
It would be great to have a dedicated account or way of accessing the dashboard only without access to all other GoTo Resolve admin functions. E.g. showing the dashboard on monitoring screens. It would also be nice to be able to add/remove widgets to the dashboard to make it more relevant to your own needs.
We are currently migrating from Central to Resolve, using unattended in both cases. One difference that we've noticed is that if a computer is rebooted to finish updates and it goes to the black screen that says please wait with spinning logo (either right before the reboot or right after), Central shows the computer as…
From any of the apps when logged in as the actual account holder (rather than a delegated user with restricted permissions and selections of machines) could it be that the group a machine is in could be changed from the default group to a customer one when a new machine is enrolled into the account. For example a new…
I am reporting a security concern in LogMeIn Central related to default user permissions. When creating a new user via: Users > Manage > Add Users the Computer permissions setting under Group/Computer Permission is set by default to: Access all computers in the account This default grants new users full access to every…
Since LogMein Central requires an admin login to view the main dashboard and a separate user login for the user, I would like to propose a feature request store both in LogMein Central.
Hi, How can we add 'allow-listed IP's/subnets' to all hosts? I thought this would have been an option within 'Host Preferences' but I cannot find anything in there. At the moment it looks like this IP restriction must be set on each client, which becomes an issue with scale. Could you please confirm if it is possible to do…
We have devices with antivirus alerts which Resolve flags as critical. At times the file that caused the alert is deleted, and Symantec Endpoint Protection can no longer act on it, and the alert in Resolve cannot be cleared. The only solution I found is to delete and reinstall SEP. I would like there to be a way in Resolve…
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