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Autofill is working but Autologin does not

tzoom

I'm able to get login user/password to autofill. But I can't get LastPass to actually log in automically.

I made sure autofill preference is enabled and for the site of interest, autologin is checked too, as shown here.

I also followed the directions here. And made sure it was an HTTPS site.

Any idea why it will fill but not log in?

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tzoom

Thank you for the tips! It appears some of the previously non-working sites did work after using your described method. A few others did not, but I am happy to hear that is expected behavior in some cases. Thanks again!

RachelO

While there's no way to tell if a site should work with autologin (other than adding to your Vault and testing), for example some sites require a user to click or press enter to log in for security purposes, you could try deleting the existing site in your Vault and re-adding using the Save All Entered Data option, then try again on those sites to see if that may "force" auto-login to work.

Make sure you are logged in to your LastPass browser extension.
Go to the website whose login you need to force-save.
On the login page, fill in your credentials (username, email address, password, etc) but do not press login.
Click the LastPass browser icon, then go to Add item > Save All Entered Data at the bottom of the menu. Tip: For Internet Explorer users, click the active LastPass icon, then go to Tools > Save All Entered Data.
All captured fields are displayed. If desired, enter more information and specify your desired settings for the item including autologin.
Click Save when finished
Once saved, when you return to the login page try seeing if auto-login works on that page.

Ref: https://support.logmeininc.com/lastpass/help/add-a-new-site-lp010005

tzoom

@RachelO hmm. Good question! It looks like it works for some but not others. For example: this website (logmein) and hello fresh work. But others like my camera vendor, Chase, and some others do not work.

Is there something I should know about the nature of the site or the Advanced Fields that would tell me if it should work?

RachelO

Hello,

Is auto-login not working on any sites at all, or just for one certain site?

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