Help needed with the GoToTraining API

training/start API is throwing 409 conflict but the same is not documented as part of the HTTP status code in the API documentation. We faced an issue in production because of the poor docuemtation. And this is does not happen with GTM API.

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Accepted answers

GlennD

Hi Shyam,

For assistance using our API please email: developer-support@logmein.com and provide the following details:

Product: {Enter your data here}

API Method: {Enter your data here}

Problem Description:

{Enter your data here}

Request URL: {Enter your data here}

Request Headers:

{Enter your data here}

Request POST Data (if applicable):

{Enter your data here}

Response http Code: {Enter your data here}

Response Body:

{Enter your data here}

Account ID: {Enter your data here}

Consumer key: {Enter your data here}

Email that was being used to create the access token: {Enter your data here}

OAuth Response:

{Enter your data here}

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Young1

I am getting the following error when calling unregister API.

{"errorCode":"InternalError","description":"We have encountered an internal error.","incident":710658735949640960}

This has been working fine for months, then suddently this error. Any hint or pointer to find out what this incident number is? Thanks

Shyam Krishna

This reply was created from a merged topic originally titled Host url is providing the organizer access in desktop APP.

If i generate a hostUrl for a training and pass it on to any user, he is getting entire access as an organizer. This is neither expected nor documented anywhere. Is there any other way to avoid this.

GlennD

Hi Shyam,

For assistance using our API please email: developer-support@logmein.com and provide the following details:

Product: {Enter your data here}

API Method: {Enter your data here}

Problem Description:

{Enter your data here}

Request URL: {Enter your data here}

Request Headers:

{Enter your data here}

Request POST Data (if applicable):

{Enter your data here}

Response http Code: {Enter your data here}

Response Body:

{Enter your data here}

Account ID: {Enter your data here}

Consumer key: {Enter your data here}

Email that was being used to create the access token: {Enter your data here}

OAuth Response:

{Enter your data here}