We’re excited to announce a major upgrade to the Presenter Overlay —Known as Spotlight — across all customers of GoToMeeting, GoToWebinar, and GoToTraining! Presenters can now spotlight any participant’s camera on top of their presentation, driving engagement and helping everyone focus on the key speaker. ✨ How Does It…
Transform your workflow: Latest updates from Meeting, Training, and Webinar Our latest release brings new integrations, actionable data and insights, and simplified workflows to increase engagement and save you time. Join our live webinar and learn about our new features designed to: * Enhance meetings in real-time * Host…
What's new about this feature: * An additional column has been added in the GTT attendee report "Materials downloaded" to highlight the list of Materials a particular attendee has downloaded. * The information is captured if it is downloaded before the training, during the training, or after the training. * The name…
In 2023 there were a total of 21 new features launched across GoTo Meeting, GoTo Webinar, and GoTo Training. We heard you needed more functionality to make staying connected easier and we listened! GoTo Training Highlights include: More data for hassle-free webinars and trainings: Now view the time spent by each attendee…
GoTo Training Paypal 3D secured payments is now live! If you are already using the PayPal integration you must update your PayPal integration by Jan 31st, 2024. If you use PayPal you will see a banner in the dashboard with instructions. To see additional details please see the internal knowledge article. How to charge…
During exams in GoTo Training, my attendees are seeing their score within the new pop-up window as white-color font on a white-color background. They can click-hold-drag across the blank area to highlight the text, but it's very confusing for many of my attendees. How can I fix this error?
Hi everyone! I am wondering if there is anyway for someone else to sign up multiple people at once for a training I am leading. For example, if the account manager for a client want to sign up 5 client contacts for my training, is that possible without going through the registration form 5 times?
Have now been booted from my own session 3 times today with a "You're done! An organizer has ended your session". I wasn't even using the keyboard or mouse of the system when it happened. Seems to occur about every two hours and didn't happen last week, so whoever added a 2-hour time limit needs to take it back out. And…
Hi All, Appreciate any help that can be provided in workarounds to solving the issues below. Over the past few months these issues have become increasingly common. When I contact CS they say to check that OS and browser (Chrome) are updated to latest version. Despite this being done issues persist. Thanks for your help!…
We are having a problem with our students in that they are reading the email confirmation without understanding that they do not Join the webinar through the "Before the training" instructions. They click on the test your connection link and they think that by going in there they can access the webinar. They don't…
We have many attendees that find it difficult to adjust their view (to display the polls) and we have taken a screen shot of the fit button but it's not very good. It would be helpful if you had a good screenshot to use for instruction of this feature.
Hi all I have been searching for a while, but still do not find an answer. I can set up a new training, can activate the "certficate for partcipant", but do not see how this certficiate looks like, what is written on, how can I change it... Therefore, cannot use it, will have to create my own certificates... If anyone has…
Hi - two of our teammates have experienced this...during a webinar, we run a separate chat in another application (Microsoft Teams) that we copy and paste GoTo messages into so that the team can decide who answers the question or if we need to table it. We keep our team chat separate so that the GoTo chat isn't full of our…
Maybe we are missing this option. But can attendees not share their screens in GoTo Training? This would be incredibly helpful when attendees who are following along in the system get stuck.Â
Am I the only one who is fed up with GTT FORCING CUSTOMERS TO SWITCH TO THE TERRIBLE 'NEW VERSION'! I have tested it and it's full of bugs and looks like a child's online game. The only thing that worked properly is the 'send an emoji reaction' which is ridiculous and not appropriate for a serious business training…
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