You can definitely go back up to 365 days. Could you try running the same report in a different web browser?
It wouldn't even let me view more than Sept 11 to Oct 11; kept getting an error message.
Hi Karen,If you were looking for connection times older than 12 months, I'm afraid that is the upper limit of how long we keep reporting data for.
If you found this discussion useful, why not register/sign-in? It only takes a minute to share your feedback, ask a question, or vote for a new feature!