For those that don't know, LogMeIn Rescue has an API you can use to pull information, reports, etc. out of your Rescue account and into your own environment.
This is facilitated in a few different features:
The API itself-
The API is a "pull" programming interface that allows you to code your own applications and pull Rescue session data into them, or even create your own support interfaces to pull reports, generate PINs, and view active sessions based on groups, techs, or even the whole account. At this time, we have examples in both PHP5 and C# programming languages. This feature requires knowledge of application programming.
More info:
https://secure.logmeinwiki.com/wiki/Rescue:API The Post to URL feature-
This feature allows you to create your own session data handling script to receive the data from your company's Rescue sessions and manipulate/store it to your own liking. After a session is ended, the Tech Console will "push" the session details to your hosted script for further processing of your own. This does not turn off Rescue's native reporting either.
More info:
https://secure.logmeinwiki.com/wiki/Rescue:Post_to_URL Single Sign On-
Do you have a bunch of technicians in the same environment that you're constantly having to reset passwords for? Single Sign On allows you to host a script on your company's intranet server that will facilitate a seamless and automatic logon for your techs and admins. This allows you to remove one set of credentials your techs/admins need to remember in their day to day activities. It's meant for larger scale Rescue deployments, but size doesn't necessarily matter.
More info:
https://secure.logmeinwiki.com/wiki/Rescue:Single_Sign_On
