Hello,
Few months ago we had a subscription for a month, and we did a couple of webinars at the time. Our subscription ended and it seems that we didn't download a copy of our recorded webinars. Now when I try to access GTW dashboard (using our previous account) I can't because there is no current subscription. We have a valid subscription now but its on a different email address/account.
So, what can we do to be able to download the recordings from the previous account?
Thank you.
