A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
We're excited to announce Open Chat for GoToWebinar, giving organizers the ability to enable attendee-to-everyone chat during webinars and breakout sessions. When turned on, participants can join the conversation in real time by sharing questions, ideas, reactions, and feedback with the full session audience. Note: This is…
Audio Test has been rolled out for all customers in GoTo Webinar, GoTo Meeting, and GoTo Training. Audio Test lets you record and instantly replay a short sample to confirm your microphone and volume settings before speaking to your audience. No guesswork. No relying on attendees to validate your setup. It’s a quick,…
Hi, I am happy to share that we have a new Attendee Quick Start video for your webinar attendees. Our fantastic video creator Jed used included chapters so you can watch and share the content relevant to you. 00:00 Introduction 00:12 Registering for a GoTo Webinar session 00:44 Email confirmation for GoTo Webinar session…
Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hi everyone, We recently identified an issue that could cause conference pages to appear blank when using a browser’s built‑in auto‑translate feature. What was happening When browser auto‑translate was enabled, some users experienced a blank screen across conference pages, including the Hallway and in‑session pages. This…
Hello GoTo Webinar Community! If you haven’t checked out GoTo Webinar’s revamped platform, now’s the perfect time! The new GoTo Webinar offers a simpler, more modern design and powerful features designed to help you connect, engage, and succeed. Why is the new GoTo Webinar special? Flexible Joining Options: Attendees can…
Since the upgrade to the new GTW platform. We have had several issues with broadcasting as it is lagging response. This has been our biggest issue and is an embarrassment to us, our clients and customers. We have confirmed our speed tests are not the issue.
Hello, I am fairly new to GoTo Webinars and I am wondering if there is a way to combine 2 recordings into 1?
We've had a terrible time with a two day live event that's still going on. Registrants didn't get confirmations for their attending events until 24 hours before the event, we couldn't push confirmations to them. I couldn't get links to the panelists until 24 hours before either so we couldn't do a tech check until right…
Hello GoTo Support, We are currently evaluating the Videos feature in GoTo Webinar for our webinar workflow. According to your documentation: Share videos during a webinar https://support.goto.com/webinar/help/how-do-i-share-videos-during-a-webinar it states that organizers upload videos and that the current Presenter…
The new update has a lot of nice options, but I'm missing two: In the old GoToWebinar it was possible to change camera settings using the properties panel, those options are missing, which makes it impossible to especially change the zoom settings Regarding audio, I'm missing the automatic volume and noise processing…
The link to the recorded webinar does not appear in the followup e-mails sent to attendees and those who missed the webinar. How can I correct this error?
So it looks like the new GTW experience is here to stay, although it's a much less efficient tool for us to manage large webinars than the classic version. Another downgrade is that the Paste Recent Answer function has been replaced by several canned answers that don't necessarily have anything to do with the webinar in…
This window keeps appearing instead of launching the webinar program!!!!
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The first half of 2026 brought significant innovation to LogMeIn Rescue — across AI, security and integrations. These aren’t incremental updates; they’re capabilities built for the way modern enterprise IT teams work today. Join our product experts for an overview of the latest Rescue enhancements and learn how enterprise…