A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
We're excited to announce Open Chat for GoToWebinar, giving organizers the ability to enable attendee-to-everyone chat during webinars and breakout sessions. When turned on, participants can join the conversation in real time by sharing questions, ideas, reactions, and feedback with the full session audience. Note: This is…
Audio Test has been rolled out for all customers in GoTo Webinar, GoTo Meeting, and GoTo Training. Audio Test lets you record and instantly replay a short sample to confirm your microphone and volume settings before speaking to your audience. No guesswork. No relying on attendees to validate your setup. It’s a quick,…
Hi, I am happy to share that we have a new Attendee Quick Start video for your webinar attendees. Our fantastic video creator Jed used included chapters so you can watch and share the content relevant to you. 00:00 Introduction 00:12 Registering for a GoTo Webinar session 00:44 Email confirmation for GoTo Webinar session…
Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hello GoTo Webinar Community! If you haven’t checked out GoTo Webinar’s revamped platform, now’s the perfect time! The new GoTo Webinar offers a simpler, more modern design and powerful features designed to help you connect, engage, and succeed. Why is the new GoTo Webinar special? Flexible Joining Options: Attendees can…
I've been investigating a recurring audio sync issue in some of my standard webinar recordings. The audio ends up being 1-2 seconds behind the video in the final recording. GoTo suggested that Wi-Fi might be the cause, but after some more webinars, I was able to reproduce the issue using the following setup: Standard…
We are writing to express our strong dissatisfaction with the sudden, unannounced disabling of direct hyperlinks in webinar follow-up emails. As a professional organization hosting regular webinars, we rely heavily on post-event emails to share important feedback links and resources with our attendees. Removing this core…
In the last few weeks (after a recent update on 8/13) we've noticed that our live webinars we conduct with a video only have a black box that appears below or next to the video making it difficult to see. We've been conducting weekly webinars this way since 2019 without an issue. Now, we no longer have the ability to view…
Hello, I just created my first webinar and tested the registration process using several different email addresses. In every case, the GoTo confirmation emails and calendar invitations went straight to my Spam folder. These are business email addresses I use regularly, so I'm concerned about why GoTo's emails are being…
Recently we've been alerted to a survey pushed out by GoTo (not a survey we would initiate in the Engage Employee's section of setting up the webinar). We would like to disable this feature from our license. We feel it is confusing to our participants when we want to initiate our own survey.
Hi there! I was training some spanish speakers on GoToWebinar when I noticed a translation error in the Q and A panel. The "set priority" float over tool tip shows up in Japanese. It's the only one that does that; the other surrounding buttons are translated into spanish, as expected. The funny part is that there is no…
I have a lot of webinars and would love to be able to see registrations from multiple recordings in the one report. Is this possible? Downloading each one individually is very time consuming.
Hello, I recently contacted Support to run connection tests for joining a webinar as a panelist using an iPad. After multiple exchanges (and I want to thank the team for their time and assistance), it appears that it is no longer possible to join a webinar as a panelist from an iPad. I have tested this behavior with both…
Hi everyone, I’m testing a Simulive on-demand webinar and noticed something strange with how the scheduled start date is displayed. The webinar is set to be available from/to a date in November. However, before the pre-set start date: The event appears under Live / Upcoming with a “LIVE – JOIN NOW” label on the GoToStage…
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