A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
We're excited to announce Open Chat for GoToWebinar, giving organizers the ability to enable attendee-to-everyone chat during webinars and breakout sessions. When turned on, participants can join the conversation in real time by sharing questions, ideas, reactions, and feedback with the full session audience. Note: This is…
Audio Test has been rolled out for all customers in GoTo Webinar, GoTo Meeting, and GoTo Training. Audio Test lets you record and instantly replay a short sample to confirm your microphone and volume settings before speaking to your audience. No guesswork. No relying on attendees to validate your setup. It’s a quick,…
Hi, I am happy to share that we have a new Attendee Quick Start video for your webinar attendees. Our fantastic video creator Jed used included chapters so you can watch and share the content relevant to you. 00:00 Introduction 00:12 Registering for a GoTo Webinar session 00:44 Email confirmation for GoTo Webinar session…
Let’s take a look at some of the highlights from 2025! Interactive Webinars Made Easy Now, from the Regular Layout in the GoTo app, presenters can instantly access tools (like drawing tools) to visually collaborate and annotate during sessions. Find out more about drawing tools here. A Brand-New Look for Your Webinar…
Happy October! As the leaves change, we’re excited to bring you this month’s community blog update, highlighting fresh features and improvements we’ve introduced over the past few weeks. Drawing Tools Now Instantly Accessible from Regular Layout Until now, Drawing Tools were available only for presenters in the Flexible…
Hi everyone, We recently identified an issue that could cause conference pages to appear blank when using a browser’s built‑in auto‑translate feature. What was happening When browser auto‑translate was enabled, some users experienced a blank screen across conference pages, including the Hallway and in‑session pages. This…
Hello GoTo Webinar Community! If you haven’t checked out GoTo Webinar’s revamped platform, now’s the perfect time! The new GoTo Webinar offers a simpler, more modern design and powerful features designed to help you connect, engage, and succeed. Why is the new GoTo Webinar special? Flexible Joining Options: Attendees can…
Just ran a webcast and this time a significant chunk of attendees said they had connection issues/no audio/ no visuals ? Our orgs and panel members had no issues, but we have never had so many comments about lag, connection issues and we run webcasts with over 1000 attendees .
For a webinar delivered on 3rd June 2026, the Registration Report shows 336 registered; the Attendee Report shows 322 registered and 203 attended. Why is there a difference? I've downloaded both reports today, surely they should have the same number of registrations? I was under the impression that the Attendee report…
Hello, I am fairly new to GoTo Webinars and I am wondering if there is a way to combine 2 recordings into 1?
Since the upgrade to the new GTW platform. We have had several issues with broadcasting as it is lagging response. This has been our biggest issue and is an embarrassment to us, our clients and customers. We have confirmed our speed tests are not the issue.
We've had a terrible time with a two day live event that's still going on. Registrants didn't get confirmations for their attending events until 24 hours before the event, we couldn't push confirmations to them. I couldn't get links to the panelists until 24 hours before either so we couldn't do a tech check until right…
Hello GoTo Support, We are currently evaluating the Videos feature in GoTo Webinar for our webinar workflow. According to your documentation: Share videos during a webinar https://support.goto.com/webinar/help/how-do-i-share-videos-during-a-webinar it states that organizers upload videos and that the current Presenter…
The new update has a lot of nice options, but I'm missing two: In the old GoToWebinar it was possible to change camera settings using the properties panel, those options are missing, which makes it impossible to especially change the zoom settings Regarding audio, I'm missing the automatic volume and noise processing…
The link to the recorded webinar does not appear in the followup e-mails sent to attendees and those who missed the webinar. How can I correct this error?
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