New Versions Windows 10 Uses a PIN Number, Not Password

EricAnderson

Well, Microsoft has altered the security method for entry into the PC.

They are allowing users to opt for a PIN Number instead of a Username / Password combo.

LogMeIn does not seem to be able to deal with this. Or, I just don't know the answer.

Is there a way to log into Windows 10 using PIN Numbers?

Or should I quit looking for this answer and force the user back into Username/Password?

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Accepted answers

GlennD

Hi,

The PIN and similar unlock options in Windows 10/11 only decrypt the user credentials locally in Windows and are not available for us to work with. So while they may be convenient for the user, we are unable to support those options.

All comments

johnB72

Had the same issue.

Turn off "only allow Windows Hello sign-in" in Control Panel -> Accounts -> Sign-in Options -> Additional Settings and then restart. You should be able to log into windows with either PIN or password and logmein with email/password now.

This should be documented somewhere.

KateG

Hi @ceg welcome to the Community, this article on 2FA should help.

ceg

I need some instructions on how to require an access code at setup instead of the windows password since no one uses passwords any more. Thanks

AshC

Can you see if one of the methods here work for removing the special code requirement?

https://support.logmeininc.com/central/help/how-do-i-create-remove-a-computer-access-code

EricAnderson

I have about 240 PCs I take care of in various states of Windows 10 and some still 7.
The PIN issue only got me once or twice. Since March of 2020, I have used Username/Password to log into every pc. I never get asked for a PIN.

Now, sitting in front of the PC, I get asked for a PIN.
From LogmeinClient, never happens.

AshC

@TeaspoonVFX I'm sorry, not at this time.

TeaspoonVFX

Has this support been added yet?

AshC

Hi there,

Microsoft PIN entry is not yet compatible with LogMeIn Central, though we are considering this additional security option for future development.

Thanks!

eva37

Eric Anderson, I have the same issue. Did you figure out how to connect with username/pin rather than username/password in windows 10?

Thank you