Unable to start GoToWebinar sessions - Connection failed

Hi all,

I'm experiencing a connection issue every time I try to start a webinar.

With another GoToWebinar account everything works fine.

I tried to reinstall the software, change internet connection, change PC.

I've made this post a couple fo days ago and it unexpectedly disappeared from the LogMeIn community. I don't have a solution for this issue yet so I would like to collect as much advices as possible.

Thanks a lot,

Sonia

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SoniaDW

@AshC It's about two weeks that I'm experiencing this...

AshC

@SoniaDW We unfortunately experienced a service disruption yesterday that may have affected your scheduled webinar. Please reference and subscribe to the status page for updates: https://status.gotomeeting.com/

SoniaDW

I can't try this at the moment, but thanks a lot for your reply, it's seems a good advice!

Ken4

I doubt this is a fix nor a work around but in a crunch maybe add one of your other accounts as an organizer, then launch from that other log in account. That would be my first attempt if I ran into this situation.

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