Poll is not clickable for attendee if they are in full screen mode

When an attendee is viewing in full screen mode, I have noticed that it is not possible for some to view or click options when a poll is launched, until they first exit full screen mode. Anyone else experience this issue? Can it be solved?

At the moment I am informing my attendees to exit full screen mode in order to interact with the poll, but this seems like a bug we shouldn't have.

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Accepted answers

Chris Droessler

That has been discussed here. GoTo has a solution and they are rolling it out.

https://community.logmein.com/t5/GoToWebinar-Discussions/Participants-completing-polls/td-p/218329

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medharlow

Ahh my bad. Thanks for the direction.

Chris Droessler

That has been discussed here. GoTo has a solution and they are rolling it out.

https://community.logmein.com/t5/GoToWebinar-Discussions/Participants-completing-polls/td-p/218329

medharlow

BTW it seems to work fine if an attendee enters full screen mode AFTER a poll has been launched.