Remote Control not working GoToAssist Mac OS X Catalina

Two different computers, have not been able to remote control screen of the customer?

Find more posts tagged with

Comments

You will not be able to control any Mac running Mojave or Catalina until the client gives permission in their Security and Privacy settings:

If you are using GoToAssist Remote Support v4 click HERE
If you are using GoToAssist Remote Support v5 (formally RescueAssist) click HERE

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Best Of

Join the conversation!

If you found this discussion useful, why not register/sign-in? It only takes a minute to share your feedback, ask a question, or vote for a new feature!