I have a client with LogMeIn. She primarily uses it for QuickBooks, and needs the ability to print to her printer at home.
She was experiencing issues with printing where a single check would take 15-20 minutes to print, sometimes longer.
We have reinstalled printer drivers, reinstalled LogMeIn, restarted spooler service.
Recently she got a new router, a new computer, and a new printer.
Nothing resolves the issues long term. At best we are able to print normally for a few hours, and then things return to unacceptably slow. I called support and reviewed some of their best practices from the website and they didn't even know what I was referring to, specifically steps listed here: https://support.logmeininc.com/gotomypc/help/what-are-some-best-practices-for-printing-remotely-1090051151
Any thoughts beyond this? Our next step would be to move to another product, but would prefer to stick with what the client is familiar with.
