How can I customize technician's session evaluation?

Hi.

I don't want to have the values "Resolved"/"Unresolved", but I want to have "Option 1"/"Option 2"/"etc.". It's possible?

Regards.

IMGN2

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IMGN2

Hi.

I don't want to customize the customer survey, I want to customize the form that are displayed into che technician console, when a support it's finished.

Usually/Now the technician console pop up a form with shown the options "Resolved"/"Unresolved".

Regards.

IMGN2

Nerds On The Ne

you can write your own full survey that is totally customizeable just use the options for the survey to send them to your own site.

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