Support for the iphone & g-phone!

Michael_Howe

Hi,

I think you should add support packages for Apple's iphone and mabey Google's Android platform?!?

Everybody I knowis using an iphone now...

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Sockul

Hello All,

We currently have 1 seat on the log me in rescue mobile, and we use this to be able to remote control windows mobile but i think it be a good idea to be able to remote control the apple iPhone and iPod. When the apple iPad comes out and when we have to support this device, will we able to remote control the iPad? It would be good to have the technician console on the iPhone and iTouch for IT mobile support and this would be a good idea to have on the iPad.

Whats everyones thoughts?

xoomsys

Abolsultely agree - most of our customers either have or are planning to get iPhones and the users are going to need support. Android I'm not so sure about, still haven't even *seen* an Android device let alone been asked to support one. Guess it's still early days.

But please please please develop an iPhone support interface for Rescue - would be really useful (and would probably persuade us to buy a Rescue+Mobile license extension)

Cheers.

George

Lee W.

Thank you very much for the feedback. We appreciate it.

Regards,

Lee

Cateyed

Also totally in support for iPhone support. Had 3 customers call today for iPhone help, and not having my own iPhone, is proving a little difficult! Was ready with credit card to purchase LMI for iPhone and was sadly disappointed to find its not available.

j666gak

I must admit that although i'm realy not a fan of the iPhone, you really should of already done this and really missing out.

You would of made more profit and got more users by creating this product first instead of creating the other app so you can controll a PC via an iPhone!!

VServiceDesk

I third the motion for supporting iPhone as a number of our customers are getting them, including our own technicians. While I know this would be more complex trying to mimic remote use of some of the touch controls, including multitouch, but still just some basic remote functions would be helpful.

thigley986

Support for the iPhone is really necessary now. Even at our organization, which is picky about devices, we've accepted the iPhone into our lifecycle.

Android I am indifferent about - I don't know anyone that has an Android device.

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