Pipe character in field organization breaks registrants REST API

BernhardDöbler

Hi,

 

I'm posting participants' data from my app to GoToWebinar and seemingly randomly received the result RegistrationInvalid.

It turned out this was due to the fact that the company name (field organization) contains a pipe character (|).

 

The response was

{
    "errorCode": "RegistrationInvalid",
    "description": "Registration request is missing one or more required fields or contains fields longer than maximum input",
    "invalidFields": ["organization"],
    "incident": "XXXXXX"
}

First issue is that the description is not helpful since my input is neither missing a field nor is the contents of my fields too long.

Secondly, the question is, what other characters are not allowed?

 

The documentation of the API simply says the field is expected to be a string. What are the invalid characters? Where are they documented?

 

Best,

Bernhard

AshC

Technically speaking, most standard keyboard special characters should work, so I'll create a ticket for this to be looked at further.