Emails are showing the GMT instead of the proper EST zone. Please fix this problem. It's causing our customers to miss their educational webinars.
Thank you, we have another fix planned for time conversions coming soon, which I hope will address the reminder emails. This is being worked on currently.
Here's a recent example. What can we do to fix this proble4m:
From: DEQ Virginia <customercare@gotowebinar.com>Date: Mon, Feb 1, 2021 at 8:29 AMSubject: Reminder: Inspector for Erosion & Sediment Control starts in 1 DayTo: <kevin.vaughan@deq.virginia.gov>
This reminder email was sent to 32 registrants.
This is a reminder that you're an organizer for "Inspector for Erosion & Sediment Control" which will begin in 1 Day on:
Tue, Feb 2, 2021 1:30 PM - 9:30 PM GMT
Add to Calendar: Outlook® Calendar | Google Calendar™ | iCal®
Please send your questions, comments and feedback to: marilee.tretina@deq.virginia.gov
You should have completed the online course prerequisites in ELMS https://vadeq.csod.com/.The PowerPoint presentation is available in ELMS https://vadeq.csod.com/. You will find it by typing in the Search for Training box, the class title or Training Materials. Ensure that your popup blocker is turned off.If you have not purchased and received the ESC Handbook, please download and print chapters 3 and 6 of the ESC Handbook (big green book) (https://www.deq.virginia.gov/water/stormwater/esc-handbook) and have it available during class.Submit any questions you have about certification requirements or the exam(s), to tamira.cohen@deq.virginia.gov.Be sure to join the webinar first by clicking the link prior to dialing the phone number.If you need to be transferred to another class or request a refund, contact certification@deq.virginia.gov.
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@mtretina Do you have examples of an email sent to attendees where the time zone was incorrect?
It happened again today. I've checked the dashboard and profile and both are EST but the automatic emails are showing GMT - 5 hours later so folks are missing their training webinars.
HELP!!
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