Attendance date time problem

g_fiorentini

Hi, 

I found strange data when analyzing the Attendance array in an ReportingAttendee object.  See the following "production" sample:

 

 

{  "registrantKey": 8764043772054512911,
  "sessionKey": 25130084,
  "email": "xxxxxxx@gmail.com",
"attendanceTimeInSeconds": 12666,
  "attendance": [
    {
      "joinTime": "2021-04-15T14:52:15Z",
      "leaveTime": "2021-04-15T15:28:57Z"
    },
    {
      "joinTime": "2021-04-15T11:57:51Z",
      "leaveTime": "2021-04-15T14:48:07Z"
    },
    {
      "joinTime": "2021-04-15T12:30:32Z",
      "leaveTime": "2021-04-15T15:28:57Z"
    }
  ],
  "firstName": "xxxxx",
  "lastName": "xxxxx"
}

It seems that the total time attendant time in seconds  is:  12666  BUT  if you consider the attendance array you easly found some problems:    the time spans overlaps !!!     

 

14:52:15 -->  15:28:57

11:57:51 -->  14:48:07

12:30:32 --> 15:28:57

 

How these time ranges are captured by the gotowebinar platform ?   It is a wrong behaviour ? or it is normal ? 

 

Any helps are welcome 🙂

 

Thanks in advance.

 

Giacomo.

Chris Droessler

Could it be this person connected to the webinar using more then one device?