connect via RDP

I cannot connect via RDP or PING from my home PC to my main office PC, but I can connect via RDP to a second computer at my office and from there PING to my main office PC. Also, I can connect from my home PC to my main office PC using LOGMEIN. It's really making my work frustrating for a client of mine at maheenandco. Looks like some sort of firewall issue. Can someone offer suggestions on to figure out what is the problem? Thank you

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Leonard214

Make sure you have Windows 10 Pro to check, go to Start > Settings > System > about and look for edition.
When you're ready, select Start > Settings > System > Remote Desktop, and turn on enable remote desktop. Make note of the name of this PC under how to connect to this PC.

Paycheckrecords

Griffin4185

Make sure you have Windows 10 Pro. To check, go to Start > Settings > System > About and look for Edition. ... When you're ready, select Start > Settings > System > Remote Desktop, and turn on Enable Remote Desktop. Make note of the name of this PC under How to connect to this PC.

AshC

@Pavlavcalm It sounds like you've isolated the problem PC, considering another host on the same network has no issues. Have you checked out the firewall reference guide yet? https://support.logmeininc.com/pro/help/logmein-and-firewalls-logmein-c-lmi-firewalls

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