Participants not being place in breakout rooms

Karen40

I had a participant drop during a session when we were using breakout rooms. When she rejoined she was not placed in a breakout room but was in the main room with me? Is this expected? How do I get a person into a breakout if they drop during a session?

WilfriedEvers1

Hi Karen40.

 

In case a participant is dropped out while she/he is in the breakoutroom, the easiest way to get here/him back is:

• Start CHROME. 
• Click on the three vertical points on the right screen border, to customize and control CHROME.
• Click on HISTORY and then on RECENTLY CLOSED.

Normaly CHROME connect the participant back into the breakoutroom.

Hope that helps.

Best reagrds,
Willi