Custom LogMeIn123.com form with self-hosted Instant Chat

In the Rescue Administration Center under "Channels" I implimented the "Custom Live Support Forms with Self Hosted Instant Chat" so when the customer enters there name and clicks "Connect to Technician" the chat window pops up in a new window.

I would like to achieve this but using the PIN CODE method. I can not seem to find any info or sample code to achive this. Currently with the PIN CODE sample code it opens the Instant Chat in a <div> on the same page, I would like it in a new window.

Any suggestions would be appreciated.

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Rob H

Please seethe solution details here:

https://beta.logmeinrescue.com/Common/Pdfs/Rescue_FeatureGuide_InstantChat.pdf

Under “How to Open the Instant Chat interface in a New Browser Window” paragraph.

beerock

I also need that code!!!!

Lawkout

Hi Rob,

I have implimented the code, my question is this... can I have the instant chat interface popup in a new window when they click on connect rather then opening the chat interface on the same page the form is on?

Thanks,

Lester MacDonald

Rob H

Open up the Admin center. On the left hand side of the page, click on your Technician group to highlight it. Then, On the top of the page, click on the "Resources" tab. Toward the top of that page you will see a section called "Custom LogMeIn123.com form with self hosted Instant Chat"

That's the code you would use to perform what you are trying to accomplish.

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