Remote CMD - Connection Closed error

Hi Guys,

When I try to open the remote CMD, I'm getting this "Connection closed" message.

This happens only with some of the computers. Others are ok. But I can access these computers' CMD via web version.

I recently deployed a script to install a certificate via the LogMeIn task. It got failed on these computers by giving an error "Access Denied". That's where I came to know about this. I don't know whether these are related.

I normally use the LogMeIn client and this is happening to me for few days. LogMeIn client is up to date and I even reinstalled it.

Any idea why is this happening?

Thanks

Hiran

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Accepted answers

jbrzozowski

I have been having the same issue hiran this post might help also test to see if you are able to use CMD from the web portal vs. the LMI client.

Solved: Re: Command prompt closes immediately on connectin... - LogMeIn Community

All comments

AshC

@Partner07 The fix for this has been released, so please let us know if you continue to experience the same error, on what operating system, and which LogMeIn version.

Partner07

F5 does not resolve this issue for me. The page repeatedly shows Connection Closed error.

etadena

Anyone else having issues with the 'Command Prompt' feature in the Dashboard? I started to notice this issue a week or so ago in a few of our endpoints. The 'command prompt' screen will be blank and a 'connection closed.' error would pop in and out in the top of the screen. It seems like it is refreshing itself over and over again.

hiran

Hi jbrzozowski

It worked!. thank you so much for your help.

AshC

Thanks for your patience. We are actively investigating the cause of this problem. I hope to have more information soon.

As mentioned in the parallel thread, F5 seems to temporarily clear the issue.

jbrzozowski

I have been having the same issue hiran this post might help also test to see if you are able to use CMD from the web portal vs. the LMI client.

Solved: Re: Command prompt closes immediately on connectin... - LogMeIn Community

hiran

Didn't catch you?

jbrzozowski

+1 to this post...