Change Personal Password

AKJohnC

Using LogMeIn Control Panel

Options / Preferences / Security Tab

 

I am unable to change the personal password.  No matter what I do, after I hit ok, close and reopen the app, the password always reverts back to the original personal password.

 

I have tried blanking it out.  I have tried alpha only.  I know there is a 15 char max limit.  I make sure the confirmation password matches

.  It appears to accept my change, but like I said it always reverts back to the original personal password.

 

Thanks,

John

AKJohnC

I'm not familiar with lastpass.com.  I just got off the phone with LogMeIn support and he didn't mention lastpass.com.  I was able to reproduce the problem with Kevin from LogMeIn support.  We were not able to successfully update the personal password.  We had to remove and reinstall the Control Panel.  Once reinstalled I was able to update the personal password.

 

Thanks AshC for trying to help.  

 

John