A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Please delete my account and all associated information you have about me. I have no need for your services anymore. Here's my email adress: xxx moderator edit: removed personal information
Hi everyone, We are experiencing a consistent issue when connecting to a Mac host running macOS Tahoe (26.x) using the LogMeIn client on macOS. What happens: The connection establishes successfully and the Mac login screen is displayed. However, when LogMeIn sends the credentials, macOS rejects them with an "invalid…
After the latest logmein update, I'm unable to save my login credentials. Does anyone know how I can resolve this? Thank you in advance.
I have a question about the integration of the host and guest mouse in LogMeIn. Has anyone experienced issues with the synchronization between the local (host) and remote (guest) mouse cursors? As shown in the screenshot, when I use CAD, the cursor on my iMac and the one in CAD are not integrated. The CAD cursor constantly…
Hi everyone, I have a question about the integration of the host and guest mouse in LogMeIn. Has anyone experienced issues with the synchronization between the local (host) and remote (guest) mouse cursors? As shown in the screenshot, when I use CAD, the cursor on my iMac and the one in CAD are not integrated. The CAD…
undefined
Hello. I want my account and all my data deleted, since it s been a long time i stop using and i have no plans to use it in the future. can you help?
I no longer use Logmein Pro and would like to cancel it, but I don't speak English so I don't know how... so I'd like to ask here... I'm from Japan. I don't understand English, so I can't even call support...
I'm trying to redeem the Lastpass subscription that we get with a Pro account. In the past, I would click Settings > Redeem and go thru the steps. Now when I click the link it just loops me back to the Pro dashboard. It doesn't matter what page I am on. I tested this on multiple browsers, and it does the same thing. Please…
It looks like you're new here. Sign in or register to get started.
The first half of 2026 brought significant innovation to LogMeIn Rescue — across AI, security and integrations. These aren’t incremental updates; they’re capabilities built for the way modern enterprise IT teams work today. Join our product experts for an overview of the latest Rescue enhancements and learn how enterprise…