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LogMeIn Pro Discussions

A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.

Recent Discussions

Deletion of my account
Please delete my account and all associated information you have about me. I have no need for your services anymore. Here's my email adress: xxx moderator edit: removed personal information
LogMeIn - Golden Gate Problem
I cannot turn on LogMeIn after updating my Mac to Golden Gate 27.0. I tried deleting the computer and reinstalling it, checked all the settings to make it accessible and it still does not work. Is there a work around?
Unable to save login credentials after update
After the latest logmein update, I'm unable to save my login credentials. Does anyone know how I can resolve this? Thank you in advance.
the mouse in the host and the client computer cannot be integrated when using CAD
I have a question about the integration of the host and guest mouse in LogMeIn. Has anyone experienced issues with the synchronization between the local (host) and remote (guest) mouse cursors? As shown in the screenshot, when I use CAD, the cursor on my iMac and the one in CAD are not integrated. The CAD cursor constantly…
the mouse of host and client computer cannot be integrated
Hi everyone, I have a question about the integration of the host and guest mouse in LogMeIn. Has anyone experienced issues with the synchronization between the local (host) and remote (guest) mouse cursors? As shown in the screenshot, when I use CAD, the cursor on my iMac and the one in CAD are not integrated. The CAD…
Request for my LogMein account deletion
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Account Deletion Request
Hello. I want my account and all my data deleted, since it s been a long time i stop using and i have no plans to use it in the future. can you help?
I don't know how to cancel...
I no longer use Logmein Pro and would like to cancel it, but I don't speak English so I don't know how... so I'd like to ask here... I'm from Japan. I don't understand English, so I can't even call support...
Clicking "redeem LastPass subscription" loops back to my Pro dashboard
I'm trying to redeem the Lastpass subscription that we get with a Pro account. In the past, I would click Settings > Redeem and go thru the steps. Now when I click the link it just loops me back to the Pro dashboard. It doesn't matter what page I am on. I tested this on multiple browsers, and it does the same thing. Please…
I don't know how to cancel...
I no longer use Logmein Pro and would like to cancel it, but I don't speak English so I don't know how... so I'd like to ask here... I'm from Japan. I don't understand English, so I can't even call support...

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