When I fill all information I see message "card saved" but when I login again I don't see card.
resolved
When will I receive an answer ?
Thank you for the screenshot, I have attached it to your most recent support ticket and escalated it for review.
Card not saved ^
@webinarfbk Updating your billing information does not automatically trigger a transaction. If your subscription has expired you will need to purchase a new one. If you sign in to your account on the website you should be prompted to reactivate your account with a new subscription that will be billed to the updated billing information.
If I successfully updated my payment information, then why was the amount not debited from my bank card ?
Hi @webinarfbk, welcome to the community.
I've reviewed your account and it looks like you were able to update your billing information successfully, did you try another web browser or different CC?
