Hello community,
we had an event with several speakers and many spectators. Some audience members have complained that the error message "The email address you are registering with is already in use" appears and they cannot attend the talk. There is a webinar setting where you can specify that you can only log in 1 time per user. However, we did not use this setting.
How does this error occur? I am happy about any hint.
Many thanks,
Chris
