Disable Raise hand in Admin Settings

GoTo webapp has the Raise Hand function, we need to turn that off permanently - how can this be done ?

Problem is that when we appoint/change a new organiser the setting in the app will reset it self. I was looking for a way to turn the feature off completely like Chat in Admin settings.

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Accepted answers

GlennD

Hi @kkeco, welcome to the community.

At this time there isn't a global admin setting to disable the Raise Hand feature across all organizer accounts. Each organizer would need to sign in and disable it under Manage Attendee Permissions and it will be remembered for future sessions. Are you finding the feature disruptive?

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All comments

KateG

@kkeco I'm sorry for the inconvenience you've faced due to the settings being reset, and the hand-raising feature in particular. I will again pass this feedback on to the team.

I appreciate your time in our community and sharing your experience. If you ever decide to come back or have further feedback, please don't hesitate to reach out to us.

kkeco

This is still a problem now a whole year later - we will pursue a different tool now.

kkeco

Thanks for your reply KateG

Today i am monitoring a meeting and the Raise Hand enable/disable seems to have its own life.

I turn it off, and then it randomly turns back on. We are 3 organisers in the meeting and are not changing while this happens.

Our users are really confused on this so this is becoming a problem to the point where discusssion is ongoing wether G2 is the right tool.

KateG

Hi @kkeco thanks again for the feedback! We have shared this with the team.

kkeco

In the new Goto App, we face the problem of disabling the Raise Hand. This can be done in the settings for the meeting. However whenever we appoint a new organizer for the meeting, this setting resets and the raisehand appears again. Is this an error or by design ?

kkeco

Thanks GlennD

Yes we find the function disruptive. We have a companion tool that we use for meeting facilities like raise-hand and chat, and our participants got confused when this option appeared.

Also i find that when we appoint new organisers in a meeting, the function is enabled again without warning.

GlennD

Hi @kkeco, welcome to the community.

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