A space for GoTo customers to share feedback, ask questions, and influence new product features and improvements.
Let's take a look at some of the new features we introduced in 2025! Turn Conversations into Action We introduced auto-recording and AI-generated meeting summaries. Just enable auto recording and every meeting will be automatically saved, along with a concise AI summary delivered straight to your inbox. Set up your next…
Hi Everyone, we are excited to announce these features now available in GoTo Meeting! Introducing GoTo Meeting Quick Polls A long-standing customer request, Quick Polls is an in-session, on-the-fly polling capability for GoTo Meeting that boosts engagement and enables fast alignment on topics that arise unexpectedly during…
4/1/2026 update: Presenters can now enable Share with Spotlight in one step in desktop app, access Toggle Spotlight anytime regardless of camera or screen-sharing state, and spotlight themselves and other participants even when their camera is off - with avatar or name displayed instead. This iteration enhances the…
We are excited to introduce a new feature this week: Transcript Localization, which leverages AI to automatically generate transcripts in native/local languages as selected by the Host for cloud-based recordings in GoTo Meetings. Now, Whether it’s a crucial business meeting, a conference call, or a brainstorming session,…
Your Meetings Simplified: AI-Powered Recaps on Demand You asked and we delivered! Our AI Meeting Summary makes it easy to create clear, concise session recaps with key points, action items, and follow-ups for everyone. Enhance Meetings with real-time audio transcriptions Inspired by your input, we've introduced real-time…
Hi everyone, We have been experiencing serious issues with GoToMeeting webcasts that did not occur before the end of last year. In some sessions, individual participants are unable to see the shared screen, even though screen sharing is active. Instead, they receive the message: “No one has shared their screen yet.” At the…
Hello I need some help with this PERMISSION PROBLEM? I attempted to open the link and was not granted access. How do I get the Vanilla status?
Hello, none of my colleagues that join via the iOS app can use their rear camera. If you hit the camera button and switch camera, it appears in the preview, but once you start broadcasting it flips back to the front camera. Is this a known problem? Happens on multiple devices, at least one of which is on the newest iOS…
it always ends up in an error message, no matter if I use the old Admin platform or the new one. Any idea what this could be related on? All the other reports are working fine But the Activity Report is the most important one for me
Does anyone here use polls during their GoTo Meetings? If so, do you have to create those polls during your meeting, or is there a way to create them in advance, save them, and retrieve them as needed?
I spent a lot of time preparing questions at our last meeting and theiy did not pop up . Did anybody have the same problem ?
Following the update to the admin center platform, we have lost access to features such as changing meeting IDs between users, accessing live diagnostics for meetings, and easily checking meeting history for all users on my business account. Additionally, I am now required to use admin.goto.com, and no longer have access…
When a meeting is started, with more than 35 people, the names of participants who have their cameras oppened, the names only appear for those who don't have their cameras on. This wasn't the case before, and I think it's very worthwhile to have this feature as an option or not, because having the camera on doesn't…
The timer isn't useful. I run town halls that give respondents up to 1 minute to respond. It doesn't allow for a reset before the one minute has elapsed (without unnecessary gyrations), rendering it useless.
I have had this problem again. I wasusing MacBook Pro 2022 and trying to record presentations with powerpoint (16.78.3 powerpoint for mac) slides on presenter view. I was using a Meeting Owl, which worked fine. I shared each individual powerpoint presentation. However, on the recording, only a single slide (usually the…
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The first half of 2026 brought significant innovation to LogMeIn Rescue — across AI, security and integrations. These aren’t incremental updates; they’re capabilities built for the way modern enterprise IT teams work today. Join our product experts for an overview of the latest Rescue enhancements and learn how enterprise…