Home

Stuck at: Your account is being recovered

unknown_artist

I'm an existing user and I've forgotten my master password (or it no longer works)

I've been trying to recover access via the iPhone app using my touch ID

Recovery appears to start but it gets stuck at a loading screen which reads as below.

Your account is being recovered...

We're gathering your info, please don't leave or close the app.

Please help?

Find more posts tagged with

Comments

Olgagolyk

Have the same issue, please help

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Best Of

Join the conversation!

If you found this discussion useful, why not register/sign-in? It only takes a minute to share your feedback, ask a question, or vote for a new feature!