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I CANT LOGIN TO MY LASTPASS ACCOUNT (Fatal error, can't receive sms code to login )

I FORGET 2FA, AND FOLLOW THE INSTRUCTIONS BUT I DON'T RECEIVE ANY SMS CODE

MY ACCOUNT MAIL hungz1992@gmail.com

i can't access the lastpass authenticator , i used to send sms passcode to my phone before and it worked but now its not , how do i login to lastpass account ?

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Accepted answers

AshC

Hi, all.

We recently found an issue affecting iOS users, where SMS may not be sent correctly. If this fits your scenario, can you try sending the SMS from an alternate device?

This issue should be resolved in an upcoming release, hopefully within the next couple of weeks.

Thank you for your patience.

All comments

GeorgZimmermann

can Not login after refresh authenticator.... very important... thanks Georg

mhussain654

Re: I can;t login to lastpass with 2FA and no SMS or Call? I am not receiving SMS passcode and Call me also not working. Clicking Send me an SMS passcode alert passcode sent but never received. When I tried to reset password, I have received passcode, So it means my number is correctly added there. Let me know I can login OR disable MFA. I tried to disable MFA through email, But when I clicked link from email, it says you can able to disable MFA.

My Email: mhussain654@gmail.com

HZZZZ0999

@AshC so i will have to wait a few weeks and you say the problem is solved?

after the error message 2 months ago?

AshC

Hi, all.

We recently found an issue affecting iOS users, where SMS may not be sent correctly. If this fits your scenario, can you try sending the SMS from an alternate device?

This issue should be resolved in an upcoming release, hopefully within the next couple of weeks.

Thank you for your patience.

HZZZZ0999

@terri4 too bad

terri4

Same problem and no responses here either. This is foolish.

HZZZZ0999

up no one answer ~~

HZZZZ0999

@GlennD can you help me ?

HZZZZ0999

uppppppppp

gsimonson

Same problem and no responses here either. This is ridiculous

HZZZZ0999

no one answer

HZZZZ0999

no one answer