manage users on a device

MichaelR138

Hi All,

I'm struggling with something really basic, which is to reset a users password on a computer which isn't on the domain.

Ideas welcome!

TIA

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MichaelR138

Hello,

This is users on the device itself. I was kind of expecting a way of managing this via the web portal however it would appear I have to drop to a terminal window and manage users via the cmd prompts window?

KateG

Hi @MichaelR138 can you let us know if you are looking for the user's Windows password or GoToResolve password? Then we can find out more information for you.

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