v4 Mobile App: end of support for Android 14

Hi,

We have observed changes in Android v14 and its API that will impact Apps tailored for older Android versions. This will affect our GoToAssist Remote Support v4 Mobile App.

According to the latest code change to its OS, Android 14 is set to have its API requirements stricter, which means that it will block the installation and use of apps that are tailored for previous versions of Android.
This also means that installing GoToAssist’s current APK will not be possible for Android 14.
GoToAssist Remote Support v4 Mobile App is compatible with Android 13 or older OS systems.

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hansahlstrom

Any updates on this?? All my customers are off mobile support now.

Torias

Now, 9 month later, what are our options? New devices come with Android 14.

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