Trouble with GoTo virtual backgrounds

roxy2053

I am fairly new to GoTo, since several years ago, and I'm having trouble getting the virtual backgrounds to work well. It shows alot of fuzziness around my head & it's quite distracting. Any solutions to make this better? Otherwise I can only use blur & only on the lightest setting or no background at all, which is not ideal. Thoughts......

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GlennD

A green screen or uniform background color will definitely help if you have one available as there will be a more defined contrast between you and the background.

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GlennD

A green screen or uniform background color will definitely help if you have one available as there will be a more defined contrast between you and the background.

roxy2053

OK, thanks, does it help if I have a green screen behind me when using a virtual background?

GlennD

Hi @roxy2053, welcome to the community.

We have made some improvements to this feature since it was first added, and there will be more in the future. Good lighting can make a difference to how well it works, both on your face and the background behind you so there is a more noticeable contrast for the feature to work with.