New platform - Pop-out functionality

If I choose to use the Pop-out functionality before the start of a broadcast to arrange the dashboard to my liking, it reverts to the default setting once I start the broadcast and start sharing a screen. As I’m presenting I have noticed that the Pop-out functionality is then disabled and will only re-enable after I finish sharing my screen. Can the Pop-out function be enabled regardless of whether or not someone is in presentation mode?

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Accepted answers

KateG

@donalmurphy The team confirmed that this is expected behavior, flexible layout is not supported with video play.

I will share this feedback with the team at large. Thanks for taking the time to share your experience.

All comments

donalmurphy

Hi Kate,

My responses in turn:

When I'm sharing a video, for example, the Pop-out icon in the lower right of my Control Panel is greyed out and when I hover over it a text box appears stating that I will be able to use this feature again once the video has stopped playing.
I use a Dell laptop.
In addition to my laptop screen, I am also connected to two external monitors.

Cheers,

Donal

KateG

Hi @donalmurphy I haven't been able to replicate this with my setup, but can you let me know the following:

When you say the pop-out function is disabled what does that mean? Is it merged when you present?
Can you tell me what device you are using to present?
Are you using one screen or two (are you using a monitor)?

donalmurphy

Yes, I'm using the desktop app.

KateG

Hi @donalmurphy

With flexible layout, Your desired layout is saved and readily available for future sessions. Are you using the desktop app?