Good afternoon,I would like to know how long time i can get Resolve Session and Help Desk support reports? Nowadays, i maintain my reports manually in excel.Thanks.
Good morning, Kate!Awsome. In this way I can leave excel finally...rsrsrsThanks a lot.Have a nice day.
Hi @Tinamedida ,
GoTo Resolve reports are available indefinitely, as long as you have a GoTo Resolve account.
Hope this helps!
Hi Kate,Thanks for the answer.My main question is how long GoTo store yours reports. I saw that Calls are 12 months, right? On Resolve, is the same time?
Hi @Tinamedida welcome to the GoTo Community,
You can pull session reports as outlined in this article.
Can you tell me a bit more about what reports you are trying to pull?
